Contact Information
Reach Us By Phone
Local: (575) 397-4511
Toll Free: (800) 298-5272
Encrypted Email
Send Us Encrypted Email
Email is not private or safe if it’s not encrypted. For your protection, we have implemented a new email encryption service.
Hometown Hotline
Access your account information by phone 24-hours-a-day, 7 days a week. Call (575) 397-4758 or (800) 298-5272
Come & See Us
branch locationsTime & Temperature Number
The Time & Temperature Number is (575) 393-1212.
Report a Lost or Stolen Card
MasterCard® and Visa® Credit Cards (800) 423-7503;
Visa® Check (debit) Card or ATM Card (800) 528-2273
Report Fraud on Your Card
Fraud Department (800) 889-5280
Email Us
IMPORTANT: Please do not include personally identifying information in this form; use the link on the previous tab for Encrypted Email.