Contact Us

Contact Information

Reach Us By Phone

Local: (575) 397-4511
Toll Free: (800) 298-5272

Encrypted Email

Send Us Encrypted Email

Email is not private or safe if it’s not encrypted. For your protection, we have implemented a new email encryption service.

Hometown Hotline

Access your account information by phone 24-hours-a-day, 7 days a week. Call (575) 397-4758 or (800) 298-5272

Come & See Us

branch locations

Time & Temperature Number

The Time & Temperature Number is (575) 393-1212.

Report a Lost or Stolen Card

MasterCard® and Visa® Credit Cards (800) 423-7503;
Visa® Check (debit) Card or ATM Card (800) 528-2273

Report Fraud on Your Card

Fraud Department (800) 889-5280

Email Us

IMPORTANT: Please do not include personally identifying information in this form; use the link on the previous tab for Encrypted Email.